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Dispatching and delivering 7 days per week. We enable your business to grow even when you are closed.


-If you are a business shipping physical items to your clients, order fulfilment is often an integral part of your operations.


- As your business grows, you may find that fulfilling customer orders in-house is no longer feasible, either due to practical problems with space and people required or because it eats away time you could be spending successfully growing your business.


- Customers of Assured Fulfilment are outsourcing their logistics processes to a third-party business, including inventory management, warehousing, and fulfilment.


- Assured Fulfilment allows e-commerce merchants and other sellers to accomplish more, with the tools and infrastructure to automate retail or business to business order fulfilment on their behalf.

-We pick, pack, ship and deliver 7 days per week with a late cut off time for order processing.

-Outsourced customer service 24/7. Our customer service team can handle all of your dispatch/delivery enquiries - from damaged packages to delayed deliveries. We can manage your process end to end.

-Hassle free returns service. Customers can access our online returns portal and return products in a number of ways. Once returned, we can process the return according to your terms and conditions of sale.

-Buying wholesale? We can take bulk products and repackage into bespoke individual packing. We also build kits from components - from COVID test kits to luxury hampers, we have your stock ready to ship.

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CASE STUDY: COVID TEST KIT Manufacture & Shipping

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Project Highlight:

  • Manufacture 20,000 COVID PCR test kits per day from components. Manual process with stringent quality control checks.

  • 15,000 Shipments dispatched per day, 7 days per week partnering with DPD & Royal Mail.

  • Designed specialist packaging for easy shipment and returns for UN3373 Biological samples.

  • Developed bespoke automation to allow dispatched test kit unique reference (sample ID) to be scanned into customer record for traceability.

  • End customer service provision including non-deliveries, replacement kits, returns/refunds.

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