SETTING THE STANDARD IN THIRD PARTY FULFILMENT
Dispatching and delivering 7 days per week. We enable your business to grow even when you are closed.
WHY USE ASSURED FULFILMENT?
-If you are a business shipping physical items to your clients, order fulfilment is often an integral part of your operations.
- As your business grows, you may find that fulfilling customer orders in-house is no longer feasible, either due to practical problems with space and people required or because it eats away time you could be spending successfully growing your business.
- Customers of Assured Fulfilment are outsourcing their logistics processes to a third-party business, including inventory management, warehousing, and fulfilment.
- Assured Fulfilment allows e-commerce merchants and other sellers to accomplish more, with the tools and infrastructure to automate retail or business to business order fulfilment on their behalf.
-We pick, pack, ship and deliver 7 days per week with a late cut off time for order processing.
-Outsourced customer service 24/7. Our customer service team can handle all of your dispatch/delivery enquiries - from damaged packages to delayed deliveries. We can manage your process end to end.
-Hassle free returns service. Customers can access our online returns portal and return products in a number of ways. Once returned, we can process the return according to your terms and conditions of sale.
-Buying wholesale? We can take bulk products and repackage into bespoke individual packing. We also build kits from components - from COVID test kits to luxury hampers, we have your stock ready to ship.
CASE STUDY: COVID TEST KIT Manufacture & Shipping
Manufacture 20,000 COVID PCR test kits per day from components. Manual process with stringent quality control checks.
15,000 Shipments dispatched per day, 7 days per week partnering with DPD & Royal Mail.
Designed specialist packaging for easy shipment and returns for UN3373 Biological samples.
Developed bespoke automation to allow dispatched test kit unique reference (sample ID) to be scanned into customer record for traceability.
End customer service provision including non-deliveries, replacement kits, returns/refunds.